MelloJam Terms and Conditions

Updated: July 24, 2026

A. Who we are and what these Terms cover

1. MelloJam is operated by WorkJoy ApS, CVR 43125869, c/o Hans-Kristian Bjerregaard, Frederiksberg Allé 26, 3. tv., 1820 Frederiksberg C, Denmark.
2. These Terms govern the MelloJam website, player, music catalogue, software, APIs, and related services, together called the "Service".
3. "Account" means a business account. "User" means a person authorized by that business to use its Account. "You" means both the User and the business the User represents.
4. By creating an Account or using the Service, you accept these Terms and confirm that you have authority to bind the business.

B. Eligibility and Accounts

1. The Service is for businesses only. Every User must be at least 18 years old.
2. You must provide accurate information, protect login credentials, and promptly notify us if you believe an Account has been compromised.
3. A business may authorize any number of Users. It is responsible for its Users and all activity through its Account, except to the extent caused by our breach of these Terms or applicable law.
4. Login credentials may not be shared outside the business or transferred to another business.
5. We may suspend or terminate access immediately for non-payment, a security threat, illegal use, serious misuse, or a material breach of these Terms.

C. Acceptable use

1. You may use the Service only as intended and in accordance with applicable law.
2. You must not bypass security controls, interfere with the Service, introduce malicious code, scrape the Service excessively, or attempt unauthorized access.
3. You must not reverse engineer, decompile, or disassemble the Service except where applicable law expressly permits it.
4. You must not copy, resell, sublicense, redistribute, or make the Service available outside your business.

D. Music ownership and playback rights

1. All music in the MelloJam catalogue is original music composed by WorkJoy ApS employees. WorkJoy ApS owns the necessary rights in the compositions, recordings, performances, and catalogue. The catalogue contains no third-party music and does not depend on third-party music rights.
2. Human creators make the compositions. Digital production tools, including AI-assisted tools, may be used as tools in the production process.
3. While your Account has access to the Service, we give your business permission to play catalogue music at its premises only through the MelloJam player. This permission covers the commercial playback rights controlled by WorkJoy ApS and is limited to the number of simultaneous players included in your plan.
4. MelloJam covers the playback rights controlled by WorkJoy ApS. You remain responsible only for a non-waivable government, statutory, or collecting-society charge that applicable local law imposes directly on your venue.
5. You may play the music only through the MelloJam player. You may never:
   • download, extract, copy, or record the music;
   • access or obtain the underlying audio files;
   • redistribute, resell, sublicense, share, or make the music available to anyone else;
   • rebroadcast the music or use it in radio, television, video, film, advertising, social media, podcasts, live performances, or other content; or
   • edit, remix, sample, synchronize, or create other material from the music.
6. These restrictions always apply and cannot be waived by written or verbal permission.
7. Your playback permission ends immediately when your Account no longer has access to the Service. No ownership or other music rights are transferred to you.
8. We may add, remove, or replace catalogue music at any time.

E. Trial, subscriptions, and payment

1. A new Account may use the Service for a three-day free trial without providing a payment card. Trial access ends automatically unless you actively purchase a subscription.
2. Prices exclude VAT and other applicable taxes. Plan prices, billing periods, and simultaneous-player limits are shown when you subscribe.
3. Paid subscriptions are billed in advance through Stripe and renew automatically until cancelled.
4. You authorize WorkJoy ApS and Stripe to charge your payment method for subscription fees and applicable taxes.
5. We may suspend access immediately if payment fails or becomes overdue.
6. We may change prices with at least 30 days' notice. A price change applies from the next renewal after it takes effect.
7. All payments are non-refundable, including if we discontinue the Service, except where applicable law requires otherwise.

F. Cancellation and deletion

1. You may cancel directly within your Account. Cancellation stops renewal immediately, but paid access continues until the end of the current billing period.
2. At the end of that period, the Account closes, playback permission ends, and ordinary Account and usage data are deleted from active systems. Residual backup copies expire within 30 days.
3. Cancelling during a free trial closes the Account and deletes ordinary Account data immediately.
4. We may retain billing records and other limited information where required by law or reasonably necessary for an unresolved dispute.

G. Service and intellectual property

1. WorkJoy ApS owns the Service, software, design, text, trademarks, catalogue, and related materials. These Terms grant only the limited right to use the Service and play music as expressly described above.
2. You retain ownership of information you provide and allow us to process it only as needed to provide, secure, and administer the Service.
3. If you provide feedback, we may use it without restriction or payment, but we will not identify you publicly without permission.
4. The Service is provided "as is" and "as available" to the extent permitted by law. We do not guarantee uninterrupted or error-free operation, any uptime level, or suitability for every venue, device, network, or country.
5. We may perform maintenance and change features, the catalogue, or the Service at any time.

H. Liability

1. To the extent permitted by law, neither party is liable for indirect or consequential loss, lost profit, lost revenue, lost goodwill, lost data, or business interruption.
2. WorkJoy ApS's total liability arising from or relating to the Service or these Terms is limited to the subscription fees you paid during the 12 months before the event giving rise to the claim.
3. These limits do not apply to fraud, willful misconduct, death or personal injury caused by negligence, or liability that cannot lawfully be limited.
4. Neither party is responsible for delay or failure caused by events beyond its reasonable control.

I. Changes, law, and contact

1. We may update these Terms. We will give at least 30 days' notice of material changes through the Service or by email. Urgent legal, security, or abuse-prevention changes may take effect immediately. Continued use after a change takes effect means that you accept the revised Terms.
2. These Terms are governed by Danish law, excluding its conflict-of-law rules.
3. Disputes must be brought before the courts of Denmark, with the City Court of Copenhagen as the exclusive agreed venue, unless mandatory law requires another venue.
4. If a provision is unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver.
5. You may not assign your rights under these Terms without our written consent. We may assign them as part of a merger, reorganization, sale, or transfer to an affiliate.
6. Contact us at hi@workjoy.co.